It fails without telling anyone
A workflow stops, leads stop arriving in the CRM, and the first sign is a quiet month in sales.
In short
What does automation maintenance include?
Automation maintenance means someone is actively watching your AI agents, CRM and workflows, fixing them when they break, updating them when the platforms change, and improving them as your business evolves. Without it, automations fail quietly and nobody finds out until sales go missing.
- Monitoringfailures and stalls spotted early, usually before they cost you a customer
- Fixesrepairs when something breaks, with a plain-English explanation of what happened
- Platform updateschanges applied when an app updates its API, plan or interface
- Improvementssmall refinements over time, because no first version is the best version
- Reportingregular, readable summaries of what ran, what failed and what was fixed
- Takeoverssystems built by other agencies or freelancers audited, documented and adopted
The problem
Broken automations fail quietly
The dangerous part is not that things break. It is that nobody finds out for weeks.
Platforms change under you
An app updates its API, a plan limit changes, a template is renamed, and a working automation stops working.
The person who built it is gone
Undocumented setups from a freelancer or ex-employee that nobody left in the business understands or dares touch.
What is included
Someone actually watching your systems
Whether we built it or inherited it, we treat it as ours to keep running.
Proactive monitoring
We watch for failures and stalls, so problems are usually fixed before they cost you a customer.
Fast fixes
When something breaks, it gets repaired quickly, with an explanation in plain English of what happened.
Platform-change updates
When an app changes its API, pricing tier, or interface, we update your automations to match.
Clear reporting
Regular, readable reports on what your automations did, what was fixed, and what is worth improving next.
Continuous improvement
Small refinements over time, because the first version of any automation is never the best one.
Takeovers & rescues
We adopt systems built by someone else: audit, document, repair, and then maintain.
Problems caught early
Fixes in plain English
No lock-in contracts
Systems that improve
Is this you?
Who this is for
Maintenance matters most when the business depends on the automation working.
Automations you rely on
If a broken workflow means lost leads, it needs someone watching it.
Inherited systems
Built by a freelancer or ex-employee, undocumented, and nobody dares touch it.
No technical owner
Nobody in the business is responsible for the automations day to day.
A changing business
Your process has moved on, but the automation still reflects last year.
Examples
What it looks like in practice
What our maintenance work usually looks like.
The silent failure
A CRM changes a field name and lead capture stops. We catch the failure the same day, fix it, and tell you what happened and what we changed.
The inherited system
An automation nobody understands. We audit it, document it in plain English, repair the fragile parts, then run it going forward.
The steady improvement
Reviewing what runs most often and refining it, so the automation gets faster and cheaper over time.
How it works
Taking a system off your hands
Three steps, and we handle the technical part.
Audit what exists
We go through every automation, whoever built it, and record what it does, what it touches and what is fragile.
Fix and stabilise
We repair the breakages, add proper error handling and alerting, and remove anything that quietly does nothing.
Monitor, report, improve
Continuous monitoring with plain-English reporting, plus small improvements as your process changes.
Typical timeline: an audit of an inherited system usually completes within a week.
Tools & platforms
We maintain what we build, and what we inherit
AI agents, GoHighLevel, HubSpot, Keap and ActiveCampaign setups, and Zapier, Make and n8n workflows, including ones originally built by other agencies or freelancers.
Straight answers
What is covered, and how often
Scope is agreed up front so there are no surprises about who does what.
| Area | What we do | When |
|---|---|---|
| Monitoring | Watch automations for failures, stalls and errors | Continuous |
| Fixes | Repair breakages and explain the cause | As they happen |
| Platform changes | Update automations when an app changes its API or plan | As platforms change |
| Reporting | Plain-English summary of activity, failures and fixes | Regular schedule |
| Improvements | Refine and extend what already runs | Ongoing |
| Audits | Review and document inherited or ageing systems | At takeover, then periodically |
Pricing
How much does maintenance cost?
Maintenance is quoted based on how many systems you run and how critical they are, and it is agreed before we start. Some clients keep us on a regular plan, others call us in when something needs attention. There are no long lock-in contracts, because we would rather you stay while the systems keep earning their keep.
Get started
Get your free maintenance plan
Tell us what is slowing your business down. We will reply within one business day with where maintenance can help most.
FAQ
Ongoing Maintenance questions, answered
Do you maintain systems you did not build?
Yes, and it is a large part of what we do. We start with an audit, document how the system actually works, repair anything fragile, then take over the day-to-day running.
What is included in maintenance?
Monitoring for failures, fixes when something breaks, updates when platforms change, regular reporting, and ongoing improvements. The exact scope is agreed up front so there are no surprises.
How do I know my automations are actually working?
You get regular reporting in plain English: what ran, what failed, what was fixed, and what we suggest improving. No jargon and no dashboards you have to interpret yourself.
Am I tied into a long contract?
No. There are no long lock-in contracts. We would rather you stay because the systems keep earning their keep.
What if I only need occasional help?
That is fine. Some clients keep us on a regular plan, others call us in when something needs attention. We will tell you honestly which makes sense for your setup.
More services
What else we can automate
AI Automation
We build AI agents and automations that reply to every lead in seconds, handle repetitive tasks end to end, and keep working while your team sleeps.
AI App Development
We design and build web and mobile applications with AI at the core, not bolted on at the end, and take them from first sketch to live product.
CRM Setup & Management
We set up and run your CRM properly, so every lead is captured, chased, and either booked or closed out, without anyone remembering to do it.
Workflow Automation
We join your apps into workflows that move data, trigger the right actions, and quietly run in the background, then we keep them running.
Ready to get started?
Book a free 20-minute call and we will map out your first build.